Get In Touch

Contact Us

Thank you for considering Bond Cleaning Service Brisbane for your end-of-lease clean. We are here to help make your move-out as smooth and stress-free as possible. Whether you have a question about our services, need a quote, or are ready to book, our friendly team is ready to assist you.

Getting in touch with us is easy. You can call us, send us an email, or fill out the contact form on this page and we will get back to you promptly. We aim to respond to all enquiries within a few hours during business hours.

Quick Quote Form

Send Us A Message

Contact Details

How to Reach Us

Phone

The quickest way to get in touch is by calling us directly on our service number 0452167781. Our customer care team is available during business hours to take your call, answer any questions you have, and help you get your booking organised. If our line is busy when you call, please leave a message and we will call you back as soon as possible.

Email

If you prefer to get in touch by email, you are welcome to send your enquiry to our email address. Please include your name, the address of the property you need cleaned, the size of the property, and your preferred cleaning date if you have one in mind. This helps us get back to you with an accurate and relevant response as quickly as possible.

Contact Form

You can also reach us by filling out the contact form on this page. Simply enter your name, contact number, email address, and a brief description of what you need. One of our customer care team members will follow up with you shortly after receiving your submission.

Booking Workflow

What Happens After You Contact Us

We know that end-of-lease timelines can be tight, so we do our best to make the process from first contact to confirmed booking as quick and straightforward as possible. Here is what you can expect after you get in touch.

1

Details Collection

One of our customer care team will call you back to gather the details of your property. They will ask about the type and size of the property, the number of rooms, any specific areas of concern, and your preferred date and time for the clean.

2

Inspection & Quote

Based on the information you provide, one of our cleaning technicians will visit your property to carry out an inspection and provide you with a cleaning quote. There is no obligation to proceed after the inspection.

3

Booking Lock-in

Once you are happy with the quote, we will lock in a cleaning date and time that suits your schedule. You will receive a confirmation with all the details of your booking.

4

Thorough Clean

Our team will arrive at your property on the agreed date and time and carry out a thorough clean from top to bottom using our detailed checklist.

5

Walkthrough & Handover

Once the clean is complete, we will do a final walkthrough with you to ensure everything meets your expectations before we pack up and leave.

Important Advice

Book in Advance

If your lease is coming to an end, we strongly advise booking your clean at least four to five days before your move-out date. This is important for several reasons.

First, it gives us enough time to fit your booking into our schedule, particularly during busy periods. End-of-lease cleans are in high demand throughout the year in Brisbane, and last-minute bookings are not always possible.

Second, booking in advance gives us time to return and address any areas of concern if needed before your final inspection. While we aim to get everything right the first time, having a few days of buffer means that if your property manager raises any concerns, we have time to respond and re-clean before the inspection without adding pressure to an already tight timeline.

Third, it gives you one less thing to worry about in the final days of your move. With the clean already booked and confirmed, you can focus on everything else that needs to happen when you are moving out.

Booking Checklist

What to Have Ready When You Call

To help us get back to you with an accurate quote and a suitable booking time as quickly as possible, it helps to have the following information on hand when you contact us.

  • The full address of the rental property
  • The type of property — house, townhouse, unit, or apartment
  • The number of bedrooms, bathrooms, and living areas
  • Whether the property has carpet and in which rooms
  • Any specific areas of concern such as a heavily soiled oven, mould in the bathroom, or stained carpets
  • Your preferred date and time for the clean
  • Your move-out date and the date of your final inspection if you know it
Greater Brisbane Coverage

Our Service Area

We service all suburbs across Greater Brisbane. If you are unsure whether we cover your area, please do not hesitate to get in touch and we will confirm availability. We regularly service the following areas and all suburbs in between.

  • Brisbane CBD and inner suburbs — Brisbane CBD, Fortitude Valley, New Farm, Spring Hill, Petrie Terrace, South Brisbane, West End, Kangaroo Point, Woolloongabba
  • Northern suburbs — Chermside, Nundah, Aspley, Sandgate, Brighton, Kedron, Stafford, Lutwyche, Wavell Heights, Boondall
  • Southern suburbs — Eight Mile Plains, Mount Gravatt, Sunnybank, Moorooka, Sherwood, Oxley, Inala, Macgregor, Robertson, Salisbury
  • Eastern suburbs — Wynnum, Manly, Capalaba, Tingalpa, Cannon Hill, Balmoral, Hemmant, Murarrie
  • Western suburbs — Toowong, Indooroopilly, St Lucia, Taringa, Kenmore, Fig Tree Pocket, Chapel Hill, Graceville, Sherwood
  • Outer areas — Redlands, selected areas in Ipswich, and the Redcliffe Peninsula

If your suburb is not listed above, please get in touch and we will confirm whether we can service your area. Chances are we can.

FAQ

Frequently Asked Questions

This depends on our current booking schedule and the time of year. During quieter periods we may be able to accommodate bookings within a day or two. During busier periods, particularly around the end of the month when many leases expire, bookings can fill up quickly. We recommend contacting us as early as possible to secure your preferred date.
Yes. We always provide a quote before any cleaning work begins. One of our technicians will inspect the property and give you a clear and accurate quote based on what they see. There are no hidden fees and no surprises. The price you are quoted is the price you pay.
No. Our initial property inspection and quote is provided at no charge and with no obligation. We are happy to come and have a look at the property and give you an honest assessment of what is needed and what it will cost.
We understand that circumstances can change, particularly when you are in the middle of a move. If you need to change the date or time of your booking, please contact us as early as possible and we will do our best to accommodate your new preferred time. If you need to cancel, please let us know as soon as you can so we can make that time available to other clients.
Yes. We offer flexible scheduling including weekend bookings to accommodate the varying needs of our clients. Please mention your preferred day when you get in touch and we will let you know our availability.
We can give you a general estimate over the phone based on the size and type of your property. However, for a fully accurate quote we prefer to carry out a brief inspection of the property in person. This ensures that the price we give you reflects the actual condition and scope of work rather than an estimate that could change on the day.
Our Guarantee

Our Bond-Back Promise

Every booking we take is backed by our bond-back guarantee. If your property manager or real estate agent raises any concerns about the cleanliness of the property following our clean, contact us within 72 hours and we will return to re-clean the affected areas at no additional cost. We stand behind our work and we want every one of our clients to walk away from their final inspection with their full bond back.

Bond-Back
Promise
We Are Ready

We Look Forward to Hearing from You

Whether you are moving out of a small apartment or a large family home, whether your property is in great condition or in need of a thorough going-over, our team has the experience, the skills, and the commitment to deliver a clean that gives you the best possible chance of getting your full bond back.

Whether you are just starting to think about your end-of-lease clean or you are ready to book right now, we are here to help. Call us, send us an email, or fill out the contact form on this page and our team will be in touch shortly. We look forward to helping you move out with confidence.

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